For Local Orders (Zanzibar & Mainland Tanzania):

• Mobile Money: M-Pesa, Airtel Money, Tigo Pesa

• Bank Transfer: Available upon request

• Cash on Delivery: Only available in Zanzibar for selected repeat customers

For International Orders:

• Credit & Debit Cards: Visa, Mastercard, American Express via secure checkout
• PayPal: Available for retail international orders
• Bank Wire Transfer: Preferred for wholesale or large volume orders

• Prepayment or Cash on delivery (100%): Required for first-time local customers or international wholesale clients

• Credit Terms: Offered only to qualified, local customers after credit approval

  Note: Credit limits and terms are determined based on order history and risk assessment.

• Local payments are processed in Tanzanian Shillings (TZS)

• International payments are in US Dollars (USD)

• Prices are fixed and do not follow automatic currency conversion. Each market has its own pricing structure.

We use encrypted SSL technology and trusted third-party processors to ensure all transactions are safe and secure. Your payment information is never stored on our servers.

• Orders are not dispatched until payment is received in full (unless on approved credit terms)

• Late payments on credit accounts may affect future credit eligibility

If you experience any issues during checkout or prefer to pay manually, please reach out to us:

📧 info@simbavanilla.com
📞 +255 773719323
📱 Or message us via WhatsApp