FAQ – Frequently Asked Questions
Still curious? Find the answers below or reach out to us anytime.
What are the delivery charges for orders from the online shop?
For Zanzibar: Free delivery.
Mainland Tanzania: Small local delivery fee.
International: DHL rates apply, visible at checkout.
Which payment methods are accepted?
We accept card payments via DPO (Visa, MasterCard, Amex), Mobile Payments (for Tanzania), and Bank Transfer.
How long will delivery take?
Zanzibar: 1–2 days
Mainland Tanzania: 2–3 days
International: 5–7 working days (DHL Express)
Do you offer wholesale prices?
Yes! Please visit our Wholesale page for minimums and terms.
Are your products certified?
Yes, our products are registered with ZFDA and USFDA. We are also EU REX certified.
Can I request a custom gift box or combo pack?
Absolutely! We can curate special packages for gifting, hotels, or events.